In eCommerce the sale does not end at checkout: customers after the first order and wholesale accounts need their own pipeline. With 4softcrm, your shop pushes leads and orders into the CRM through webhooks and API keys, and you bring existing history in via CSV import with field mapping and deduplication. Rule-based scoring and follow-up automations show who to contact first — an alternative to HubSpot, Pipedrive, Salesforce and Zoho, with plans by number of users.
Through webhooks and API keys, your shop can push leads and orders into the CRM, with products and value in custom fields. Set up for sales teams in Italia, with pipelines, custom fields and reports for the sector.
Import contacts and orders from CSV with field mapping and deduplication; webhooks and API keys keep the data flowing. Set up for sales teams in Italia, with pipelines, custom fields and reports for the sector.
After the first order the customer becomes a contact with full history; a dedicated pipeline tracks reorders and upsell. Set up for sales teams in Italia, with pipelines, custom fields and reports for the sector.
Scoring rules raise the priority of high-value buyers and separate wholesale accounts from one-off ones. Set up for sales teams in Italia, with pipelines, custom fields and reports for the sector.
Rule-based automations create tasks when a lead comes in or a deal changes stage, so no buyer is left without a reply. Set up for sales teams in Italia, with pipelines, custom fields and reports for the sector.
Your shop can push leads and orders to 4softcrm through webhooks and API keys. Existing data is imported from CSV with field mapping and deduplication, so you do not end up with duplicate contacts.
Yes. After the first order the customer becomes a contact with a full history of activities and deals. A dedicated retention pipeline tracks reorders and upsell, and rule-based automations create follow-up tasks.
Export your contacts and companies to CSV from the tool you use today (for example HubSpot or Pipedrive) and import them into 4softcrm with field mapping and deduplication.
Define scoring rules on leads and deals, for example by value or stage. High-scoring accounts get a dedicated pipeline, with numbered quotes and negotiated prices.
Yes. From the contact record you send 1:1 email, and SMS and WhatsApp messages go out via 4notify. Every message is logged as an activity on the timeline.
